Delivery and return
Delivery
FRANCE
Deliveries are always free in Metropolitan France.
We offer the following delivery options:
• Delivery by courier (Paris intra-muros only) : Monday to Friday from 10 am to 6:30 pm.
• Pick-up in store: you can pick up your order in our Parisian shop located at 33 rue de Poitou, 75003 Paris. You will receive a confirmation email as soon as your order is available. This option is usually faster than the other delivery options.
• Standard delivery by Colissimo: You will receive a Colissimo tracking number by email as soon as your package is on its way. Once the package is shipped, the delivery times are within 48hr to 72hr. (The time given are an indication and can be extended during holiday, sales or promotional periods).
INTERNATIONAL
Delivery fees vary according to the country of delivery and will be calculated automatically on the shipping page when you place your order. Please note that possible customs fees may apply for orders outside the European Union and are at the client's charge.
We work with different logistics partners depending on your delivery country (Colissimo, DHL, UPS, Fedex). A tracking number will be sent to you by email as soon as your package is on its way.
Delivery options provided are:
• Standard delivery: Once the package is shipped, delivery times are within 5 to 10 days according to the country of delivery.
• Express delivery: Once the package is shipped, the delivery time is within 3 to 5 days.
• Free worldwide delivery for all orders over 500€ (by standard delivery).
Please note shipping time can be extended during sales or promotional periods.
Return
*Products from our sample sale will not be refund or exchanged.
- 68 avenue Ledru Rollin, 75012 Paris, FRANCE